When was the last time you received mind-blowingly good customer service?

Increasingly, I find my interactions with individuals in customer service roles extremely underwhelming. Whether feeling invisible in a department store or bearing the brunt of an impatient barista, lousy customer service always leaves a sour taste in my mouth.

Yet customer service can easily be improved, and it’s crucial that your business makes it a priority.

Here are some simple strategies you can implement to improve your customer service immediately:

• Check in with clients—give them a ring every once in a while to see how they’re going.

• Make them feel at home. For example, if clients are meeting at your office, offer them tea or coffee and make sure they feel comfortable in your space.

• Be available. Customers appreciate businesses that respond quickly to their needs. 33% of consumers would recommend brands that provide a quick but ineffective response.

• Implement a self-service solution. While human interaction is undeniably essential, technology can help facilitate and maintain a positive relationship with clients.